Privacy Policy
Last updated: 8 May 2025.
1. Data Controller
Elektro Light d.o.o., Strigovačka ulica 9, Zagreb, Croatia | OIB: 29674440408 | MB: 05783283 | Director: Ivan Dugorepec | Email: info@elektrolight.hr | Phone: +385 99 800 5151
2. Data We Collect
Through the contact form we collect: full name, email address, phone number, location, and a description of your enquiry. This data is used solely to respond to your enquiry and provide a quote.
- ▸Contact form data (name, email, phone, location, enquiry description)
- ▸Technical data (IP address, browser type) — via analytics tools
- ▸Cookies required for the website to function
3. Purpose and Legal Basis
- ▸Responding to enquiries and sending quotes — legitimate interest (Art. 6(1)(f) GDPR)
- ▸Communication via email and WhatsApp — legitimate interest / performance of a contract
- ▸Improving the website — legitimate interest
4. Recipients of Data
We share your data only with technical service providers necessary for the website to function:
- ▸Resend (resend.com) — email delivery
- ▸Twilio (twilio.com) — WhatsApp notification delivery
- ▸Netlify (netlify.com) — website hosting
All listed providers process data solely on our instructions and in accordance with GDPR. We do not sell or share your data with third parties for marketing purposes.
5. Data Retention
Contact form data is retained until the end of the business relationship and for a maximum of 3 years from the last contact, or until you request deletion.
6. Your Rights
Under GDPR you have the right to:
- ▸Access — obtain a copy of your personal data
- ▸Rectification — correct inaccurate data
- ▸Erasure — request deletion of your data ('right to be forgotten')
- ▸Objection — object to processing based on legitimate interest
- ▸Portability — receive your data in a machine-readable format
- ▸Restriction — request restriction of processing
Requests can be sent to: info@elektrolight.hr. We respond within 30 days.
7. Cookies
This website uses only technical cookies necessary for operation (e.g. language preference). We do not use tracking or profiling cookies without your consent.
8. Data Security
All communication with the website is protected by SSL/TLS encryption. Access to personal data is limited to authorised personnel only.
9. Complaints
You have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP): www.azop.hr | Martićeva ulica 14, 10 000 Zagreb, Croatia.
10. Changes
We reserve the right to amend this policy. We will notify you of significant changes by email or by posting on this page.